Introduction

This website is made available for anyone to find out more about the Lancashire Prevent Partnership. Its aim is to provide resources and information to a variety of partners and settings. 

This Privacy Policy and our website terms, as amended by us from time to time, set out the basis on which you may make use of this website (whether as a guest or a registered user).

We may revise the terms at any time at our sole discretion. Your continued use of our website means that you agree to these terms, as revised.

We take issues for child protection and safeguarding extremely seriously and will always act to safeguard the best interests of children, young people and vulnerable people. This privacy policy is designed to protect all users, members of the public and staff, and young people who choose to engage with this website.

Collection of personal Data

We will only require you to provide us with information to enable us to identify and register you (or your organisation) as a member and to enforce the Terms.

We may ask you to provide information by filling in forms on our website, or by corresponding with us by phone, email or otherwise. This includes registration details, information you upload, and when you report any problems with the website. The information may include your name, organisation, organisation address, email address, and phone number.

The information we collect allows us to learn more about who uses and supports our work, access to the resources within the website, taking your needs and interests into account to make more informed decisions and ultimately provide helpful and relevant resources.

In line with new general data protection regulation (GDPR) May 2018, we will operate ‘opt-in’ communication process. This means that we will only send communications to you if you have specifically stated that you are happy for us to do using your preferred communication channel e.g. email, telephone or post.

This policy outlines exactly how we collect personal information, exactly what we collect, how we use it and how we store it. It also makes clear your right to know what we know about you and how you can make changes to your communication preferences.

How do we collect information?

Directly from you

We obtain personal information when you give it to us directly, for example when you enquire about our activities, register with us, send or receive an email, ask a question about our services or otherwise provide us with personal information.

When you use our website

Website tracking and website Cookies - to help make improvements to our website and ensure we provide the best service for users, we will often gather general information about usage, such as which pages people visit most often and which resources are of most interest. We may also determine which pages users visit when they click on links in emails. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our website.

Cookies are a common feature used by over 90% of websites. They aim to make your interaction with the website faster and easier. If you would prefer to, you can disable cookies altogether. Guidance on how to do this can be found by visiting https://www.cookiesandyou.com/disable-cookies/windows/chrome/

Privacy of personal data

We always aim to protect the security of your personal data by using a combination of methods including, but not limited to:

• Your personal information will only be displayed on the screen if you are within a session for which you have provided your password.
• Whenever your personal information is exchanged between your web browser and our web server we use highly effective methods of encryption - this is currently 1024 bit SSL (secure sockets layer) encryption. This makes it extremely difficult for someone to intercept and read the information being passed between your web browser and our web server.

How we use your information

We may use information to provide you with the information, products and services you request from us, and to provide you with similar information. We also use it to notify you about changes to our services.

We use it to make sure that content from our website is presented in the most effective way, and for troubleshooting, testing and reporting purposes.

Disclosures of your information

We may disclose your information in accordance with the Terms or where required to do so by law. We may share your information with other coordinators who assist us in providing our services to you.

We do not sell or share personal details to any third parties.

How we keep your personal data safe

We take appropriate measures to ensure that any personal information you disclose to us is kept secure, accurate and up to date. We make sure that your information is accessed only by appropriately trained staff. We ensure that any external contractors we use are comprehensively checked and adhere to a formal contract in which our expectations and requirements regarding the way in which they manage, collect and access any personal data, are met.

We make sure that there are relevant controls in place on our website and on our data networks to safeguard your personal details. All our online forms are protected by encryption. We also use a secure server, so your details are protected.

We ensure that your personal information is kept only for so long as is necessary and for the purposes for which it was collected. Information is securely destroyed within the relevant timescales in accordance with our information governance policy.

We will only disclose data when obliged to disclose personal data by law, or the disclosure is 'necessary' for purposes of national security, taxation and criminal investigation, or if we have your consent.

Access rights

You have the right to access the personal information that we hold about you. Requests should be made in writing via the contact details provided above.

You also have the right to ask us to stop processing your personal information for marketing purposes.

Policy changes

The terms of this policy may change, so please check it from time to time.

Other websites

Our website may contain links to other websites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, the operators of those sites may collect information from you, which will be used by them in accordance with their privacy policy.